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Terms & Conditions


This website is owned and operated by Formaggioteca Terroir (Vinalità SRL).


These Terms set out the terms and conditions under which you may use our website and the services offered by us. This site offers visitors a window into a small cheese and wine shop in Florence. By accessing or using the website of our service, you represent that you have read, understood and agreed to be bound by these Terms.


To use our website and / or receive our services, you must be at least 18 years of age or the age of majority in your jurisdiction and have the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not permitted to use this website and / or receive services if this is prohibited in your country or under any applicable law or regulation.


When you purchase an item, you agree that: (i) you are responsible for reading the entire list of items before committing to purchase it: (ii) entering into a legally binding contract to purchase an item when committing to purchase an item, and complete the payment procedure at the cashier.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur.


It is not possible to return products.


We may, without notice, modify the services; stop providing the services or any feature of the services we offer; or create limits for services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any or no reason.


When we receive a valid warranty claim for a product purchased from us, we will replace the product. If we are unable to replace the product within a reasonable time, the customer will be entitled to a full refund upon timely return of the product to us. The customer will be responsible for returning the product to us.


The Service and all materials contained therein or transferred from it, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music and all the intellectual property rights related to them are the exclusive property of Vinalità SRL. Except as expressly provided herein, nothing in these Terms will be deemed to create a license in or under such Intellectual Property Rights and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, modify or create derivative works thereof.

The customer is obliged to indemnify and hold Vinalità SRL harmless from any claim, loss, liability, claim or expense (including lawyers' fees), advanced against him by third parties due to or deriving from or in connection with the use of the site web or any of the services offered on the website.


To the maximum extent permitted by applicable law, in no event will Vinalità SRL be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of earnings, goodwill, use, data, or other intangible losses. , arising from or relating to the use or inability to use the service.


We reserve the right to change these terms from time to time in our sole discretion. Therefore, you should periodically review these pages. When we change the Terms in a material way, we will notify you that material changes have been made to the Terms. Your continued use of the website or our service after such change constitutes acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or service.


You agree to receive messages and promotional materials from us from time to time, by post, email or any other contact form you may provide to us (including your phone number for calls or text messages). If you do not wish to receive such communications or promotional materials, please let us know at any time.


These Terms, the rights and remedies provided below and all complaints and disputes related to it and / or to the services, will be governed, interpreted and applied for all purposes exclusively and exclusively in accordance with the internal substantive laws of the Italy, without respect to its principles of conflict of laws. Any complaints and disputes of this type must be submitted and you agree that they will be decided only by a court of competent jurisdiction located in Florence, Italy. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.



We receive, collect and store any information that you enter on our website or that you provide to us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, information on page interaction and methods used to exit the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile. When you make a transaction on our website, as part of the process, we collect the personal information you provide to us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above. We collect such non-personal and personal information for the following purposes: To provide and manage the Services; Provide our Users with ongoing customer service and technical support; To be able to contact our visitors and users with general or personalized notices relating to services and promotional messages; To create aggregate statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; To comply with applicable laws and regulations.


Our company is hosted on the platform. provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, etc. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect commissions or money owed, to probe your views through surveys or questionnaires, to send updates about our company or if otherwise necessary. to contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you by email, telephone, text message and regular mail.


If you no longer want us to process your data, please contact us at


We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.


If you wish to: access, correct, modify or delete any personal information that we have about you, you are invited to contact us


January 2021

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